Refund policy

Return & Replacement Policy

We do not accept returns. However, if you need a replacement due to a size issue, it must be reported within 24 hours of delivery.

Replacement for Size Issues

  • The customer must notify us within 24 hours of receiving the product.
  • The product must be unused, with tags, and in its original packaging.
  • The customer is responsible for sending the product back to us at the following address:
    305/2 Sydenhams Road, Choolai, Chennai - 112
  • Once we receive and complete a quality check, we will re-deliver the correct size.

Damages and Issues

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue.

Non-Returnable Items

  • We do not accept returns under any circumstances.
  • Sale items and gift cards are non-replaceable.

For any further questions, contact us at online.medvance@gmail.com.