Refund policy
Return & Replacement Policy
We do not accept returns. However, if you need a replacement due to a size issue, it must be reported within 24 hours of delivery.
Replacement for Size Issues
- The customer must notify us within 24 hours of receiving the product.
- The product must be unused, with tags, and in its original packaging.
- The customer is responsible for sending the product back to us at the following address:
305/2 Sydenhams Road, Choolai, Chennai - 112 - Once we receive and complete a quality check, we will re-deliver the correct size.
Damages and Issues
Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue.
Non-Returnable Items
- We do not accept returns under any circumstances.
- Sale items and gift cards are non-replaceable.
For any further questions, contact us at online.medvance@gmail.com.